HP DeskJet Printer 2652 Troubleshooting
Proper communication between the printer and computer is very important to execute the printing operations without any trouble. When the printer fails to maintain effective communication with the computer, connectivity issues occur and an alert message appears on the printer’s control panel that the printer is offline. With the help of the HP Deskjet printer troubleshooting guide, you can restore the normal functioning of the printer and troubleshoot the problems. So, if you are using the HP DeskJet Printer 2652 printer and facing the troubles due to printer offline errors follow the HP Deskjet printer troubleshooting guide and bring the printer back to the online stage.
HP Deskjet printer troubleshooting guide:
Following are the steps for HP 2652 printer troubleshoot that you can follow to fix the printer issues:
Download the HP Print and Scan Doctor diagnosing tool on your Windows 10 device. You need to install it on your device to which the printer is connected.
Verify the status of your printer in the ‘Device and Printer’ section. Go through the prompt and set the printer as the default printer to fix the offline error.
Once you reset the printer, verify the connection status. To reset the printer, you need to plug out the printer and turn of the power supply.
Wait for some time and re-link power cord that how the cord is a connection. You will receive the prompts to verify the status of your printer connection.
You can also contact HP Deskjet help team to troubleshoot the printer problem.
Default Printer and unpause the Printing
Change the default print drivers with pre-installed print drivers. You have to make sure that your printer is not set for the offline use as the offline issue may exist due to the default printer drivers. Following HP Deskjet printer troubleshooting guide may help you to fix the problem:
Turn off your printer and then turn it on again.
Click ‘Devices and Printers’ option from the given list.
Find the right printer icon you have installed originally.
Right-click on the default printer icon.
Choose and check See What’s Printing.
Select the printer and try to print a test page.
Check whether the correct port is chosen or not
Sometimes the drivers are using the wrong communication port and due to that printer offline error occurs:
Click on the Devices and Printers option.
Right, click the name of your printer.
Choose ‘Printer Properties’.
Choose the ‘Port’ tab.
Find the printer name.
Printer your printer is using the USB connection that makes sure that it has DOT4.
If your printer is using the wireless connection then it may consist of Standard TCP/IP port, HP Standard TCP/IP port.
Choose the correct port type and continue.
Update the printer firmware
An outdated printer firmware can also be the reason behind the printer offline error. Thus you need to update it to fix the problem. Here are the steps to follow:
Click ‘Devices and Printers’ option.
Right-click on the Printer’s name.
Choose ‘Printer Properties’.
Select the ‘Port’ tab.
Click ‘Add Port’.
Go to ‘Standard TCP/IP Port’.
Click ‘New Port’.
Type the IP Address of your printer and tap on the Next.
Go to the new Standard TCP/IP Port from the list.
Click on Ok and try to print the documents.
This will troubleshoot your HP Deskjet offline issue. If you are still unable to fix the problem, contact HP Deskjet Help team and fix the issue.